It is easier to gauge the emotional state of our coworkers who sit next to us in the office or talk to us face to face. Since the COVID-19 pandemic began, working from home has made it more and more challenging to determine how others feel.
Recently, researchers from the University of Michigan found that emojis used in a remote-working environment can be helpful to monitor the mental status of employees and even predict their behaviors.
According to the analysis, paying attention to how people use emojis may help us capture signals of their emotional status. Those who frequently use emojis to express their feelings, positive or negative, have better emotional health. They are less likely to drop out of ongoing projects or have mental problems like burnout.
要判斷辦公室鄰座、或是當面交談同事的情緒冷熱,相較之下是比較簡單的。自從 COVID-19 疫情開始後,居家工作使得注意到別人感受這件事變得越來越困難。
近期,美國密西根大學的研究人員發現,在遠距工作的狀態下,表情符號的使用習慣有助於我們觀察員工的心理狀態,甚至是可以預測他們的行為表現。
根據這份研究資料分析,注意人們如何使用表情符號,能夠幫助我們捕捉對方情緒變化的細微訊號。那些常常使用表情符號來表達自己情緒感受的人,不論傳遞的是正面或負面的感覺,情緒健康度都比較高。這樣的人比較不容易突然退出進行中的專案,也比較不會有「覺得自己已經做到心力交瘁、無法負荷」等等的精神問題。
burnout (n.) 表面的意思,是機械或結構上因為過熱等因素而「燒壞、故障」,當延伸來形容人的時候,則是指因為過重的工作量、或持續過久的壓力,導致「精疲力盡、心力交瘁」,這種極度疲憊的狀態,可能會反映在生理、或心理上,在職場也常被拿來指稱過勞的現象。亦可用動詞片語 burn out 來表示。
例句:The single mother suffered from burnout.
這個單親媽媽感到心力交瘁。
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