English Shots by TutorABC|職場英文 Office English
跟國外同事開視訊會議,聲音、畫面、網路出問題時用得到的 10 個英文說法
閱讀約 5 分鐘
程度 B2|多益 785–899 分
單字數 10 個
ES
English Shots Podcast
邊聽邊學 — 點開音檔,5 分鐘學會線上會議出狀況時的英文
跟國外同事或客戶開視訊會議,常遇到聲音聽不到、畫面卡住、網路斷線。這一集照著一場會議的順序,從進會議室、聲音、網路、分享畫面到會議快結束,整理每個狀況可以直接講的英文。
Someone is on mute, the audio keeps cutting out, or the slides won't show up. Here are ten phrases for handling tech problems in an online meeting.
這一集最常用的 3 句
1. You're on mute.
你現在是靜音。
2. You're breaking up.
你的聲音斷斷續續的。
3. Can you see my screen?
看得到我的畫面嗎?
進會議:卡在等候室
很多公司的會議會開等候室,要等主持人按下 Admit 才進得去。等了一陣子還沒被放進去,可以傳訊息或打電話請主持人讓你進會議。
admit 讓(等候室的人)進入會議
| I've been in the waiting room for a few minutes. Could you admit me? | 我在等候室等了幾分鐘,可以讓我進去嗎? |
| The host has to admit everyone before the meeting can start. | 主持人要先讓大家進來,會議才能開始。 |
用 Teams 開會時等候室叫 lobby,可以說 I'm still in the lobby.
主持人可能這樣回
Sorry about that, I'm letting you in now.
不好意思,現在讓你進來。
聲音:靜音、斷斷續續、回音
對方嘴巴在動卻沒有聲音,多半是忘了取消靜音,可以直接提醒他。
mute 靜音(on mute 處於靜音狀態)
| Sorry, Kevin, you're still on mute. | Kevin,不好意思,你還是靜音。 |
| I'll mute myself when I'm not talking. | 我沒講話的時候會先把自己靜音。 |
對方可能這樣回
Oops, can you hear me now?
糟糕,現在聽得到嗎?
聽得到聲音,但一句話只聽到一半,可以請對方再說一次。
break up (因訊號不好)聲音斷斷續續
| You're breaking up a little. Could you say that again? | 你的聲音有點斷斷續續,可以再說一次嗎? |
| Sorry, you broke up for a second. What was the date again? | 不好意思,你剛剛聲音斷了一下,日期是哪天? |
對方可能這樣回
Let me move closer to the router.
我靠近路由器一點。
會議裡一直聽到自己講話的回音,通常是有人開著麥克風又用喇叭放聲音,可以請沒在講話的人先靜音。
echo 回音
| I'm hearing an echo. Could everyone who isn't speaking mute their mic? | 我這邊聽到回音,沒在講話的人可以先把麥克風靜音嗎? |
| I hear an echo when I talk. Are you using your laptop speakers? | 我講話的時候會聽到回音,你是用筆電的喇叭嗎? |
與會者可能這樣回
Sorry, that might be me. Muting now.
不好意思,可能是我這邊,我先靜音。
網路:不穩、延遲、斷線
會議中發現自己網路不好,可以先跟大家說。
connection 網路連線
| My connection is a bit unstable today, so I'll keep my camera off. | 我今天網路有點不穩,先不開鏡頭。 |
| If my connection drops, please keep going and I'll rejoin. | 如果我網路斷了,你們繼續,我會重新進來。 |
主持人可能這樣回
No problem. Your video was freezing a bit anyway.
沒關係,你剛剛畫面也卡住了一下。
講完話要過一兩秒對方才聽到,兩個人很容易同時開口,可以先跟對方說有延遲。
lag 延遲
| There's a bit of a lag, so I'll pause after each point. | 有一點延遲,我每講完一點會停一下。 |
| Sorry for talking over you. There's a lag on my end. | 不好意思打斷你,我這邊有延遲。 |
對方可能這樣回
Got it. Take your time.
好,你慢慢講。
網路斷了、整個人掉出會議,或聲音一直回不來,可以退出再重新進會議。
rejoin 重新加入(會議)
| I got disconnected. Give me a second to rejoin. | 我斷線了,等我一下,我重新進來。 |
| If your audio doesn't come back, try leaving and rejoining. | 如果聲音一直沒回來,可以試試退出再重新進來。 |
主持人可能這樣回
Sure, we'll wait for you.
好,我們等你。
簡報與聊天室
要給大家看簡報或報表,分享螢幕後先問一下大家看不看得到。
share my screen 分享螢幕
| Let me share my screen. Can you see the slides? | 我分享一下螢幕,看得到投影片嗎? |
| I'll share my screen and walk you through the numbers. | 我分享螢幕,帶大家看一下數字。 |
與會者可能這樣回
We're seeing your inbox right now.
我們現在看到的是你的收件匣。
連結或一長串數字用講的容易聽錯,可以跟檔案一樣直接貼到會議的聊天室。
chat 會議聊天室
| I'll drop the link in the chat. | 我把連結貼在聊天室。 |
| If you have questions, feel free to type them in the chat. | 有問題可以直接打在聊天室。 |
與會者可能這樣回
Got it, thanks. I'll open it now.
收到,我現在打開。
會議快結束:改到會後再談
有問題一時講不完,又只跟其中一兩個人有關,可以跟對方說會後再談。
take something offline 會後再私下討論
| That's a bigger issue. Can we take it offline and I'll get back to you tomorrow? | 這個問題比較大,我們會後再談,我明天回覆你好嗎? |
| Let's take this offline so we can finish the agenda. | 這個我們會後再談,先把議程跑完。 |
對方可能這樣回
Sounds good. Let's set up a quick call.
好,那我們另外約個短會。
offline 跟網路無關
take something offline 的 offline 指的是「這場會議以外」。實體會議也會這樣說,意思是會後找相關的人另外談。
想說「你的聲音不清楚」時
很多人會說 Your voice is not clear。對方聽得懂,但線上會議裡聲音斷斷續續,母語者習慣說 You're breaking up. 或 You're cutting out.
想說「網路很 lag」時
很多人會說 My internet is so lag,把 lag 當形容詞用。lag 是名詞或動詞,可以說 My connection is lagging.;形容詞是 laggy,口語說 My connection is laggy.
整段照著用:一場會議從頭到尾
你跟主管 Kevin 和幾位國外同事開線上會議,從 Kevin 忘了取消靜音,到最後把預算問題改到會後再談。
你:Hi Kevin, I think you're still on mute.
Kevin 你好,你好像還是靜音。
Kevin:Sorry about that. Can you hear me now?
不好意思,現在聽得到嗎?
你:Yes, but you're breaking up a little.
聽得到,但你的聲音有點斷斷續續。
Kevin:My connection is a bit unstable today. I'll turn off my camera.
我今天網路有點不穩,我先關鏡頭。
你:OK. Let me share my screen. Can you see the sales report?
好,我分享一下螢幕,看得到業績報告嗎?
Kevin:Yes. Could you also drop the file in the chat?
看得到,可以也把檔案貼到聊天室嗎?
你:Sure. About next quarter's budget, there are still a few open questions.
好。下一季的預算還有幾個問題沒定。
Kevin:That's a bigger topic. Let's take it offline and talk tomorrow.
這個比較複雜,我們會後再談,明天再聊。
本集單字(10 個)
| 單字 |
詞性 |
中文 |
例句 |
| admit | v. | 讓(等候室的人)進入會議 | I've been in the waiting room for a few minutes. Could you admit me? |
| mute | v./n. | 靜音(on mute 處於靜音狀態) | Sorry, Kevin, you're still on mute. |
| break up | phr. v. | (因訊號不好)聲音斷斷續續 | You're breaking up a little. Could you say that again? |
| echo | n. | 回音 | I'm hearing an echo. Could everyone who isn't speaking mute their mic? |
| connection | n. | 網路連線 | My connection is a bit unstable today, so I'll keep my camera off. |
| lag | n./v. | 延遲 | There's a bit of a lag, so I'll pause after each point. |
| rejoin | v. | 重新加入(會議) | I got disconnected. Give me a second to rejoin. |
| share my screen | phr. | 分享螢幕 | Let me share my screen. Can you see the slides? |
| chat | n. | 會議聊天室 | I'll drop the link in the chat. |
| take something offline | phr. | 會後再私下討論 | That's a bigger issue. Can we take it offline and I'll get back to you tomorrow? |
小測驗:五題
1. Sorry, I can't hear you. I think you're still on ___.
顯示解答
正解:A — on mute 是麥克風處於靜音。on hold 是電話保留、等候接通;on break 是休息中。
2. Your audio keeps ___ — I only caught every other word.
A breaking up
B freezing
C lagging
顯示解答
正解:A — 只聽到一半的字,是聲音斷斷續續。freezing 是畫面卡住;lagging 是延遲,聲音晚到,但每個字還聽得到。
3. Could you ___ me from the waiting room?
A accept
B admit
C approve
顯示解答
正解:B — Zoom、Teams、Google Meet 的按鈕都叫 Admit。accept me 對方聽得懂,但不是介面上的字;approve 多用在核准申請、文件。
4. There's about a two-second ___ between when I talk and when you hear me.
顯示解答
正解:C — 講話和對方聽到之間的時間差是延遲。echo 是聽到自己的回音;freeze 是畫面卡住。
5. That's a bigger issue. Let's take it ___ so we don't hold everyone up.
顯示解答
正解:B — take it offline 是會後再私下談。take it outside 是邀對方出去外面打架;take it up 是把事情拿出來討論,跟後面「不要耽誤大家」矛盾。
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English Shots · 職場英文 Office English · by TutorABC · 2026/10/21