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Terms & Conditions

Please read the following terms and conditions carefully before using this website ("Website"). These terms and conditions apply to all access to and use of "Website", and applies to "Website" or "Site Content" (see definition below), information, recommendations and / or services. Once you visit and use the website, it means that you fully agree to abide by all these terms and conditions, as well as other laws applicable to the website, the Internet or any other regulations of the website. If you do not agree to accept these terms and conditions, you should leave the website immediately. The information on this website has intellectual property rights and associated derivative rights. Any unauthorized use of the information on this website may violate copyright, trademark and other laws.

Ownership of Content

This website is owned and operated by TutorABC. All content displayed or revealed by this website, including but not limited to text, graphics, photographs, images, animations, sounds, illustrations and software ("Content"), are owned by TutorABC and/or its affiliated companies (hereinafter referred to as "TutorABC") and the licensors and/or suppliers of Content. All elements of this website, including but not limited to, the overall design and Content, are protected by the laws of trade-dress, copyright, moral standards, trademarks and all other intellectual property rights. Except in accordance with the terms and conditions or with prior written consent from TutorABC in other agreements, the website or Content, in whole or in part, shall not be reproduced or transmitted in any way. Unless expressly agreed otherwise, the Content of the website and all related rights are the assets of the affiliated companies of TutorABC or its licensors.

Disclaimer

To the fullest extent permitted by the law, this website and its Content are provided on an "as is" basis, and do not contain any type of warranty, whether express or implied, including but not limited to, satisfaction to quality and fitness for a particular purpose and do not constitute implied warranties of non-infringement. The information on this website is provided for the purpose of reference only, and does not constitute a recommendation.

TutorABC reserves the right to suspend or revoke the website, in whole or in part, without notice or any liability. TutorABC may, at any time, without notice, change the information and services on this website. Information and services on this website may be outdated. TutorABC does not commit to update the information and services on this website.

TutorABC does not guarantee that the information and/or the programs contained within the website are accurate, complete, or up-to-date; or that the website will be uninterrupted or error free; or that any defects of this website will be corrected; or that the website or its server do not contain viruses or any other harmful components. To the fullest extent permitted by law, TutorABC does not guarantee or represent its correctness, accuracy, appropriateness, usefulness, timeliness, or reliability when using the material on this website.

Limitation of Liability

User agrees to use the material on this website at his or her own risk. TutorABC or any of its affiliated companies, third-party suppliers, executives, directors, agents, or any party involved in the design, creation, or delivery of the Content of this website will neither be responsible for the use or inability to use, or any use of the website or other linked websites, or any and all information or services of these sites for any direct or indirect losses (whether or not in accordance with a guarantee, contract or any other legal theory, whether or not advised in advance of the possibility of such damages), nor for any liability, including but not limited to, loss of profits, loss of data or the damages caused by business interruption.

It is the consistent policy of TutorABC not to process or accept any unsolicited suggestions, inventions, designs, confidential or patent information, and/or other materials from persons outside TutorABC, whether they are made of text, images, audio, software, information or otherwise (the "Materials"). User should not post any material on the website by email or otherwise distribute it to TutorABC. TutorABC assumes no responsibility for these "Materials".

TutorABC reserves the right, in its sole discretion, to block or delete any information that does not comply with the provisions of these Terms and Conditions, or the communication content and materials not welcomed by TutorABC. TutorABC reserves the right to prohibit posting or transmission of any unlawful, threatening, libelous, defamatory, obscene, pornographic materials or any other information that may violate the laws in this website.

Sometimes TutorABC will allow users to publish user-created content in the "Website" system and send such information to members of the "Website" or others, in the form of electronic posters, postcards, etc. If you use these services, you acknowledge that TutorABC acts only as a passive channel and does not assume any responsibility or obligation toward the content in the communication or materials created by you or any other user.

How to contact us

If you have any questions or suggestions about the website or services, please fill in the form here.

Change to the terms

TutorABC reserves the right in its sole discretion to change, modify, add, or delete the terms and conditions. Please view the terms and conditions regularly to keep abreast of any changes. If you continue to use this Website after the announcement of changes in these terms and conditions to the TutorABC Privacy Policy, this will constitute your acceptance of these changes.• TutorABC reserves the right in its sole discretion to change, modify, add, or delete the terms and conditions. Please view the terms and conditions regularly to keep abreast of any changes. If you continue to use this Website after the announcement of changes in these terms and conditions to the TutorABC Privacy Policy, this will constitute your acceptance of these changes.

TutorABC welcomes you to become a TutorABC Member ("Member") and use the TutorABC Member Service (hereinafter referred to as the Service). TutorABC Website ("Website") is set up by TutorABC, Inc. ("Company"). When one registers or starts using the Service, he/she is deemed to have reviewed, understood and agreed with the Terms of Service of the Company (hereinafter referred to as Terms of Service). The Terms of Service is the agreement that governs Member and Company. If one does not agree with the Terms of Service, or the law of his/her country or region excludes all or part of Terms of Service, he/she should immediately stop using the Service. A user/member under 20 years of age must ask his/her parents, legal representative or guardian to review and consent before registering and using the Service. When one uses the Service provided by TutorABC, it is deemed that his/her parents or guardians have reviewed, understand and agree with the Terms of Service.
1. Registration obligation of Member

(a) Member should register his/her correct and complete personal data according to application registration procedures. If his/her personal data changes, Member should update it immediately to maintain accuracy and completeness. If Member registers incorrect information or fraudulently uses others’ names and thus damages or infringes upon the rights of others or violates any laws and regulations, Member shall bear the legal liability.

(b) If Member registers incorrect information or does not update it and thus causes incorrectness of his/her information, the Company has the right to terminate his/her membership and Service.

2. Service of Member

(a) When one completes the registration process with the Company, he/she will be granted membership and may then start using the Service.

(b) When one becomes a TutorABC member and has the right to the Service, both the service and the right to use it are the property of Company. Member must abide by the Terms of Service and should not lease, lend, transfer or assign these rights to any other party.

(c) The Company reserves the right to add, change, or cancel related systems or functions of the Service in whole or in part without informing Member; the current Service and its changes are subject to this Terms of Service.

3. TutorABC Privacy Protection Policy

Registration data and other related information are subject to the "TutorABC Privacy Protection Policy". Please review the Privacy Policy on the TutorABC homepage to understand and protect your interests. You agree that your images, sounds and the lesson plans recorded during the sessions can be used by the Company freely for the improvement, promotion and marketing of the related products of Company.

4. Custody of the Member ID and Password

(a) After completing the registration, one will receive an Account Number and Password and one has the obligation to maintain the confidentiality and security of the Account Number and Password and must not disclose them to any third party. One should be responsible for all the actions made under said Account Number and Password. All actions made under Account Number and Password will be deemed his/her own actions.

(b) The Account Number and Password are for personal use only. One should not lease, rent, transfer or assign them to any third party.

(c) If one finds there has been unauthorized use of the Account Number and Password or any other improper activity, one must notify TutorABC immediately for the Company to take proper action. The measures taken by the Company shall not be construed as the express or implied warranties or liability to him/her. The company will not bear any liability to the illegal use of the Account Number and Password.

(d) One should log out and stop using his/her Account Number and Password every time he/she finishes using the Service in order to prevent unauthorized use.

5. Rights of the Member

TutorABC provides Member non-transferable, non-exclusive, restricted access to use and display the content of the website. When Member starts using the website, he/she must comply with these provisions. The information on this site is for Member’s private and non-commercial use. The specific Service provided by this website can only be used by registered members of TutorABC. When one registers with and purchases the Service provided by TutorABC or uses any free trial service, it is deemed that he/she has agreed with the terms and conditions and provisions as stated on the website.

6. Obligations of Member

(a) Member shall not use the TutorABC Member Service for any commercial or illegal purpose in any way.

(b) Member agrees to receive newsletters, special offers, promotions and other information of TutorABC.

(c) Member shall comply with the Terms of Service and agree to abide by the Company's various service regulations, the laws of the Republic of China and international Internet practices and etiquette, and shall not engage in the following or similar acts:

 1. Stealing, changing, destroying or duplicating the information of others without authorization.

 2. Sending electronic advertisements to others without obtaining their consent or deliberately destroying others' mailboxes or communication equipment.

 3. Posting messages deemed by TutorABC, at TutorABC’s sole discretion, to be irrelevant in the forum area.

 4. Spreading computer viruses.

 5. Publishing or transmitting files, words, pictures or any other information or data on TutorABC website that contains defamatory, insulting, threatening, attacking, indecent, obscene or false material violating applicable laws and regulations.

 6. Obtaining, forwarding or displaying material that was not officially released or authorized by the proprietor.

 7. Infringing or intending to infringe upon the reputation, privacy, trade secrets, intellectual property rights or related rights of others.

 8. Collecting email addresses or other personal data of others without obtaining their consent.

 9. Transferring, posting or publishing false or misleading information.

 10. Other acts that may damage or are likely to damage communications or violate the relevant laws or regulations of Company.

(d) The above provisions do not imply that Company has the obligation to review in formality or in substance the information sent, posted or published by Member. Member should be solely responsible for his/her own behavior. If the Company is aware of any of the above wrongdoings or if Member is reported by others to have violated the above rules or has/had intent to violate them, the Company has the right to remove or delete the content, to terminate or suspend his/her membership and the Service. The company may claim compensation from Member for any and all damages incurred.

(e) The company may decide, with its own discretion, if Member is sending mass emails, advertisements or unauthorized mails through his/her account. If the above is confirmed by the Company, the Company has the right to terminate the account immediately and claim damages against the account owner.

7. Service Suspended or Interrupted

(a) If one or more of the following situations occur, the Company may suspend or interrupt all or part of the Service and will not be responsible for the damage incurred:

 1. The equipment of the Website is removed, replaced or under maintenance.

 2. The Service is discontinued, interrupted, experiences poor network quality caused by incidents not attributable to the fault of the Company.

 3. The Company decides, with its own discretion, that it is necessary to suspend or discontinue all or part of the Service.

(b) If the Company suspends or interrupts all or part of the Service because the facilities of the Website is removed, replaced or maintained, the Company will email or publish a notice to this effect on the Website.

(c) If the user violates the Terms of Service or the laws or if the Company suspends or interrupts all or part of the Service for reasons not attributable to the fault of the Company, the expense will still be charged in accordance with the standard billing schedule during the period of the suspension or interruption.

(d) The suspension or discontinuance of the Service may cause inconvenience, loss of data or other loss to you. The Company will not be responsible for this damage. You should take appropriate protective measures to safeguard your interests.

8. The use of network resources

(a) The Internet is an open network. It is therefore the sole responsibility of each network provider to maintain it. The Company is not responsible for the correctness, integrity, security, reliability, appropriateness, interruption and error of the information acquired by Member, nor will the Company be responsible for the speed of data transmitted between user and the Company. The Company will not be responsible for any direct or indirect damage of Member due to the data transmission speed or use of the information.

(b) Any information acquired from the network is owned by the respective information owner. Member shall comply with the license terms of the owner and the applicable laws otherwise should not use it. User shall use the information at his/her own risk and be solely responsible for any resulting damage.

9. Measures and Restrictions of the Service

(a) Member agrees that the Company has the right to set measures and restrictions on the Service, including but not limited to, email storage capacity, restrictions on emails, the frequency and time limit of email messages sent during a specific time period, etc.

(b) The Company does not bear any liability if messages are deleted or fail to store. Member should back up important information regularly.

(c) The Company may change measures and restrictions at any time for business reasons.

10. Information or Suggestion

The Website may, as a result of malfunction of the system software or hardware of the company and/or contractor, transmit unusable, erroneous or false data from third-parties. One should be particularly cautious when reviewing or using any kind of data, recommendations, analyses, comments or reports. The data do not represent the opinion of the Company. The Company cannot guarantee its authenticity, integrity or credibility. The data and the links of the Website are strictly for the reference of the user. It is not professional advice. User should make his/her own decision cautiously or consult professional advisers. User must take his/her own risk when making any decision based on the data on this website. The Company will not be responsible for decisions made by user.

11. Links to Third Party Websites

If the Website provides any search functionality, it is provided for the convenience of the user to access data quickly. The data accessed by the user is produced by the search engine. It does not mean that the Company has any cooperative relations with the search engine company. If you encounter any dispute or damage on the site, please contact the search engine company directly. The Company assumes no responsibility.

12. Advertisement

If the Website posts or publishes any advertisement, text, picture, animation, sound, image or description of any goods or services, they are provided by the advertisers or advertising agents. The Company will not review any advertisements made by advertisers or advertising agencies. You should judge the accuracy and credibility of the advertisement by yourself. The Company does not provide any guarantee regarding advertisements.

13. Transactions of Goods or Services

If one purchases goods or services through the Website from other vendors, the agreement is entered between the member/user and the vendor, and the Company has no responsibility for the transaction. If the goods or services have any defect or if any dispute arises, one should contact the vendor directly. The Company assumes no liability. If the goods or services are provided by the Company, then the Terms of Service will apply. A Government Uniform Invoice will be sent by mail after the transaction. If a multiple-copy invoice is required, one should request it prior to purchase.

14. Content Providers

If the content of the Website is provided by a third party who cooperates with the Company, the Company will not conduct any substantive review of the third party’s content. You should make prudent judgment on the accuracy and reliability of the content. The Company does not provide any guarantee regarding this content. If the content contains any errors, you should contact the provider directly.

15. Warranties Exemption

(a) The Service of the Company is provided under the standards of Company to Member. The Company does not guarantee that the Service will meet any particular purpose of user.

(b) The Company does not warrant the correctness, completeness, safety, reliability, appropriateness, timeliness, stability or accuracy of Service. User agrees to back up all emails, files, and other information. Company will not be responsible for loss of email, file and other data during the transmission.

(c) User bears all responsibility when downloading emails, files and information when using the Service. The Company assumes no guarantee or responsibility for any damage to the computer system or loss of data of user.

16. Preserve or Disclose of Member Information

(a) The Company will not review the formality or the content of information sent, posted or published by Member (including but not limited to text, images, music, videos, software, data and other information.), nor will the Company guarantee its correctness, completeness, safety or reliability. Members should bear their own risk for using information provided by others.

(b) The Company reserves the right to preserve or disclose any information sent, posted or published by the member based on the following grounds:

 1. Following the request from the court or prosecutor or a police department for the investigation of a crime.

 2. Following the request from the government authority in accordance with the operation of the laws and regulations.

 3. If the member violates the laws or Terms of Service or related rules of Company.

 4. To safeguard the public interest or to protect the right of the Company or others.

17. Intellectual Property Rights

The software, program and content (including but not limited to the text, instructions, drawings, pictures, graphics, files, page design, site planning and arrangement), patents, copyrights, trademarks, trade secrets, technical expertise and other intellectual property rights used or provided on the Website belong to the Company or its respective owner. User should not reproduce, disseminate, broadcast, exhibit, convert, edit, rent, distribute, reverse engineer, decompile or use it without prior written consent or authorization from the owner. In case of violation, user bears all responsibility for the legal liability and the damage.

18. Special Provisions

The Terms of Service is the general provisions of Service. If there are special requirements of respective services, the special requirements should prevail.

19. Revision and Modification of the Terms of Service

User agrees to be bound by any revisions or modification of the Terms of Service from the date the revision or modification is announced on this Website. The member will not be notified of the revision or modification. If you continue using the Service after the announcement of the revision or modification, you are deemed to have agreed to the revision or modification of the terms.

20. Governing Law and Jurisdiction

(a) The interpretation or application of the Terms of Service is subject to the laws of the Republic of China.

(b) Any dispute or conflict arising from using the Terms of Service of the member should be resolved following principles of good faith. If litigation is required, it is agreed that the Taipei District Court has jurisdiction.

TutorABC will take appropriate steps and reasonable technology procedures to ensure the security of every credit card transaction made with TutorABC. Member can rest assured that when he/she purchases TutorABC services, TutorABC will not let others access any transactions made on TutorABC website. Member’s personal data will be processed with Secure Sockets Layer (SSL) encryption, and this information is sent over the Internet without being intercepted or reviewed.

TutorABC’s security server software is useful in securing credit card transactions on the Internet. It will encrypt all Members’ personal data, including name, credit card number and address.
If Member finds any fraudulent credit card transactions, he/she must follow the standard procedures set by his/her credit card company and inform them immediately. If Member’s credit card Company finds the fraudulent payment was made directly through TutorABC's secure server and his/her credit card Company refuses to bear these costs, TutorABC will repay Member with the amount ruled under the applicable law of the country where TutorABC headquarters are located.
Any information Member reveals on the website may become public information. Member should therefore be cautious when providing personal data to others.

If Member has any questions regarding the terms and conditions or the practices of TutorABC, Member should contact TutorABC directly.

Personal Data of Member

TutorABC, Inc. ("TutorABC") collects personal data from its registered member ("Member") in order to provide Member with digital learning services. Without prior consent, TutorABC will not disclose, resell or exchange this data with others. Member can always update his/her personal data to terminate the service and can always change or update the information in his/her personal file after logging in to TutorABC’s website by clicking 【Basic Information Maintenance】.

TutorABC needs some personal information of Member (such as name, email address, actual address, etc.), in order to provide services to Member quickly and conveniently, to improve the service, as well as to better meet Member’s demands. In addition, if TutorABC has reason to believe that a third-party vendor can enhance TutorABC’s services or related products, TutorABC may let them use such personal data. Third-party vendors include companies that sell relevant products and services. TutorABC will under no circumstances provide Member’s credit card information to the vendor.

TutorABC respects Member’s privacy. If Member does not wish others to use his/her personal data, TutorABC will respect this decision. Please send an email to services@tutorabc.com. Member may log into the TutorABC website at【Member Service】→【Basic Data Maintenance】to confirm or change his/her personal data.

In addition to personal data, TutorABC may require Member’s resume details (such as occupation, education, age, gender, etc.) to enhance products, services, publicity and marketing effectiveness. TutorABC may use such information for preparing related reports. Such reports will be anonymous and will not contain Member’s personal data. Notwithstanding the above, TutorABC has the right, due to the following situation or circumstances, to disclose Member’s personal data: (i) with the request from judicial investigative authorities to enforce the law or official requirement. (ii) as required by the law to the enforcement of the "Agreement", "License Agreement" or "Terms of Use", or (iii) for the protection of the rights of TutorABC or its users or partners.

Safety Level

Prior to transmitting Member's credit card information to TutorABC through the Internet, it will be encrypted by TutorABC's servers. Upon logging in, TutorABC uses password authentication, so as to prevent Member’s personal data and records from being accessed without authorization. If the web page is idle for a certain period of time, Member will be logged out automatically to protect his/her data security.

Registration

TutorABC provides online learning courses at competitive prices. To use any of the services, one must be a member of TutorABC. If Member chooses to pay by credit card, Member must provide credit card information to TutorABC so as to purchase the service. This information is encrypted and stored in TutorABC's secure servers.

Cookies

Member's detailed personal information is stored in the computer's browser or hard disk "cookies". TutorABC uses cookies to identify Member’s country and language. Cookies do not collect additional information on Member’s computer's browser or hard disk. Most browsers provide the option to prevent cookies from being stored on Member’s computer, although Member may encounter some inconveniences by doing so when using the service of TutorABC.

IP address and browser version

TutorABC website records both the IP address and browser type of Member, but TutorABC will not link these data with anything to identify Member. In other words, TutorABC will track the use of Member, but Member will remain invisible. The reason TutorABC records this information is to identify Member's traffic patterns and website usage to help improve the design and layout of the TutorABC webpage.

Other website links

This website contains links to other sites. Please note that www.tutorabc.com is not responsible for the protection of Member's privacy on other sites. When leaving TutorABC website, it is recommended that Member refers to and reviews carefully the privacy policies of other websites that collect identifiable personal data. This Privacy Policy applies to the information collected on www.tutorabc.com only.

Referring Friends

If Member wishes to refer his/her friends or family to join TutorABC or to participate in related activities, Member should provide the email address of the third party. TutorABC will contact the individual and invite them to visit TutorABC website. If the individual becomes a member of TutorABC, TutorABC will record Member as the referring party.

TutorABC reserves the right to make appropriate amendments to Privacy Policy, protective terms and other relevant terms as needed. If TutorABC decides to change the way TutorABC collects, uses or shares the information, TutorABC will take appropriate steps to inform Member by email explaining the reason of the change and will let Member decide if he/she agrees with the way TutorABC uses the data. If Member has any question to the above terms and conditions or the practices, Member should contact TutorABC.

TutorABC Statement and Agreement on the collection, processing and use of personal information

This statement and agreement explains how TutorABC, Inc. ("TutorABC") collects, processes and uses your personal information. After completing this form, choosing 【I have reviewed and agreed】and sending out the information, you expressly represent that you have reviewed, fully understand and agree with this statement and agreement, that you understand this statement and agreement is in conformity with the Personal Data Protection Act and related laws and regulations, and that you have agreed in writing that TutorABC may collect, process and use your personal information.

1. TutorABC will follow the Personal Data Protection Act and the related laws and regulations to collect, handle and utilize your personal data, to the extent as necessary to provide you with the course information and/or related service and business information, including but not limited to the course service information, gift traded information, Member recordation and verification, advertisement, special activity notice, etc.

2. Category of the personal data: information you have provided, including your name, gender, telephone number, email, address or other information can be used to directly or indirectly verify your identity.

3. TutorABC will only collect the information needed for the aforesaid purposes during the time period the said purposes existed and as ruled under the law, by using the method to achieve the purposes (including but not limited to the computer processing, mail, telephone, fax) within the territory of the Republic of China and to process and use the information as permitted by the law.

4. You may exercise the following rights with regard to your personal information: (a) any inquiry and request for a review of the personal information; (b) any request to make duplications of the personal information; (c) any request to supplement or correct the personal information; (d) any request to discontinue collection, processing or use of personal information; and (e) any request to delete the personal information.
TutorABC may charge a fee to you to review or make duplications of the personal information. You should comply with the requirements as ruled under the Personal Data Protection Act when exercising the aforesaid rights.

5. While TutorABC collects, processes or uses your personal information based on the above reasons, you may decide whether to provide it or not, however, if you decide not to provide it or provide insufficient information, due to the execution of the law, TutorABC may not be able to provide the information or service you require.

6. Should you have any questions, you may contact TutorABC customer protection (0800-66-66-80) or click services@tutorabc.com on TutorABC website, we will serve you ASAP.

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